> For the complete documentation index, see [llms.txt](https://bitnex.gitbook.io/bitnex-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://bitnex.gitbook.io/bitnex-docs/legal/privacy.md). # Privacy Policy **Last updated:** July 12, 2026 This Privacy Policy explains how the Bitnex interface ("Bitnex", "we", "us", or "our") handles information when you use bitnex.pro to access decentralized trading on a third-party decentralized exchange protocol (the "Protocol"). Bitnex is a **non-custodial trading interface**. We are the front-end; the trading, matching, custody and settlement of your funds happen on the Protocol's on-chain system. Because of this design, we deliberately collect as little information as possible. ## The short version * We do **not** collect your name, and we do **not** run KYC or identity verification on Bitnex. * There is no traditional sign-up. You connect a crypto wallet, or use email/Google to create an embedded wallet. * We process only what we need to run the interface and meet eligibility/geo requirements: wallet addresses, your signed Terms acceptance record, an approximate country from your IP address, and basic technical/analytics logs. * Your on-chain activity is public and permanent, and is outside our control. ## What we do NOT collect * **Names, government IDs, or KYC documents.** Bitnex does not verify your identity. * **Custody of your funds.** Funds are held by the Protocol's on-chain system, never by Bitnex. * **Private keys or seed phrases.** We never ask for, receive, or store the keys that control your funds. {% hint style="info" %} Because Bitnex is non-custodial, you remain in control of your assets at all times. We cannot move, freeze, or withdraw your funds. {% endhint %} ## What we may process To operate the interface and meet our eligibility obligations, we may process: * **Wallet and public addresses** — the address you connect or the embedded wallet address created for you, and the on-chain "agent wallet" (session key) used to place orders without a pop-up on every trade. * **Your Terms acceptance record** — when you first connect, you accept our Terms of Service by signing a message with your wallet. We store the signed record (including the address, the Terms version accepted, and a timestamp) for compliance purposes. * **Approximate country from your IP address** — used to enforce eligibility and geo-restrictions. Bitnex is not available to U.S. persons or to persons located in restricted or sanctioned jurisdictions. * **Referral codes** — if you join through a referral link or create/set a referral code, we process that code association to attribute rewards and discounts. * **Basic analytics and technical logs** — such as pages/features used, device and browser type, and error and performance data, so we can keep the interface working and secure. We do not use this information to build advertising profiles, and we do not sell your personal information. ## Third parties we rely on Bitnex is an interface built on top of infrastructure and services provided by others. When you use Bitnex, some information is necessarily processed by these third parties under their own terms and privacy policies: * **The underlying exchange protocol** — the decentralized exchange that provides liquidity, order matching, custody and settlement. Your trades, positions and balances live on its on-chain system. * **Privy** — provides authentication and embedded wallets when you log in with email or Google. * **Cloudflare** — provides content delivery, security, and geo-location used for eligibility and geo-restriction. * **A database provider** — used to store your signed Terms of Service acceptance record. {% hint style="warning" %} We do not control how these third parties process data. Please review their own privacy policies to understand their practices. {% endhint %} ## Cookies and local storage Bitnex uses cookies and browser local storage to: * keep you signed in and maintain your session, * remember your preferences (for example, Lite vs. Pro view, chart and layout settings), and * support security and basic analytics. You can manage or clear cookies and local storage through your browser settings. Note that disabling them may break sign-in, session persistence, and other core features of the interface. ## On-chain data is public and permanent Trading happens on a public blockchain. Transactions, orders, positions, deposits and withdrawals, and the signatures you make (including Terms acceptance and agent-wallet approvals) may be **publicly visible and permanent**. This on-chain data cannot be edited or deleted by us or by anyone, and it may be linked to your wallet address. {% hint style="warning" %} Anything recorded on-chain is outside our control and cannot be removed. Consider this before you transact. {% endhint %} ## Your choices * **Wallet connection.** You choose whether and when to connect a wallet or use email/Google login. You can disconnect at any time. * **Agent wallet.** The one-time approvals used to **Enable Trading** create an agent key that **cannot withdraw funds** and can be **revoked** at any time from the interface. * **Cookies and local storage.** You can clear or block these in your browser, with the trade-offs noted above. * **Access requests.** Because we do not collect names or identity data, we may be unable to link a request to a specific individual beyond a wallet address. Where applicable, you can contact us to ask about the limited information we process. ## Data retention We keep information only for as long as needed for the purposes described in this policy, or as required for security, compliance, or legal reasons. For example, your signed Terms acceptance record is retained for compliance purposes. On-chain data, by its nature, is permanent and cannot be deleted by us. ## Children Bitnex is not directed to, and is not intended for use by, anyone under the age of majority in their jurisdiction. We do not knowingly process information from minors. ## Changes to this policy We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the interface after changes take effect means you accept the updated policy. ## Contact If you have questions about this Privacy Policy or how the Bitnex interface handles information, contact us through the in-app support chat at [bitnex.pro](https://bitnex.pro) or via our official channels. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. 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